Post da Danah em reacção aos escritos sobre interfaces de Norman.

Norman, Donald. "Why Interfaces Don't Work" in The Art of Human-Computer Interface Design. Brenda Laurel (editor). Addision-Wesley. 1992. 209-219.

Notes:

"The real problem with the interface is that it is an interface. Interfaces get in the way. I don't want to focus my energies on an interface. I want to focus on the job" (210).

"What are computers for? The user, that's what - making life easier for the user" (217).

The bulk of this article focuses on how interfaces are problematic and how the computer is a terrible tool because it can be used for so much and doesn't specialize in anything particular. He talks about how game consoles are better for users because of their specialized nature.

Product design priorities (217):
1) The user - what does that person really need to have accomplished?
2) The task - analyze the task. How best can the job be done?, taking into account the whole setting in which it is embedded, including the other tasks to be accomplished, the social setting, the people, and the organization.
3) As much as possible, make the task dominate; make the tools invisible.
4) Then, get the interaction right...

artigo completo coma reacção de Danah